As a CIO, you are the first to step into traffic, to stand alone during a period of change before people come on board. That takes personal courage... Traditionally, in IT, we like to please. But IT is not a popularity contest; it's a reality show where we often have to deliver tough information... Being a CIO means having the courage not to cut corners to please a stakeholder and delivering the hard message that this is not a risk we're willing to take.

Be the Business: CIOs in the New Eras of IT