By your practice of active listening, everyone involved benefits because you. . .• are more engaged and engaging;• demonstrate that you are interested in others and what they have to say;• make others feel important, respected, understood, and appreciated; • improve your memory and retention;• affirm to others that you are an authentic, caring, and compassionate person;make a great first and last impression
— Susan C. Young
The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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