To Become an Attentive Listener. . . • Observe a person’s physical presence to see how their body language aligns with their message. • Recognize what is being said on the surface.• Engage your intuition to hear the meaning, purpose, and motivation behind their message. • Be aware of your own internal responses and how you are feeling.• Put yourself in their shoes to better understand their perspective.

Susan C. Young

The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

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