A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

— James Cash Penney

Change is vital, improvement the logical form of change.

— James Cash Penney

Clock watchers never seem to be having a good time.

— James Cash Penney

Every man must decide for himself whether he shall master his world or be mastered by it.

— James Cash Penney

Exchange ideas frequently.

— James Cash Penney

Growth is never by mere chance it is the result of forces working together.

— James Cash Penney

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

— James Cash Penney

I believe in trusting men, not only once but twice - in giving a failure another chance.

— James Cash Penney

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

— James Cash Penney

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

— James Cash Penney