The Post is famous for its investigative journalism. It pours energy and investment and sweat and dollars into uncovering important stories. And then a bunch of websites summarize that [work] in about four minutes and readers can access that news for free. One question is, how do you make a living in that kind of environment? If you can't, it's difficult to put the right resources behind it. ... Even behind a paywall, websites can summarize your work and make it available for free. From a reader point of view, the reader has to ask, 'Why should I pay you for all that journalistic effort when I can get it for free from another site?'

— Jeff Bezos

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

— Jeff Bezos

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

— Jeff Bezos

We are stubborn on vision. We are flexible on details….

— Jeff Bezos

We can't be in survival mode. We have to be in growth mode.

— Jeff Bezos

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us, or we wouldn't be in this business.

— Jeff Bezos

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

— Jeff Bezos

What's dangerous is not to evolve.

— Jeff Bezos

What’s dangerous is not to evolve.

— Jeff Bezos

What we need to do is always lean into the future when the world changes around you and when it changes against you - what used to be a tailwind is now a headwind - you have to lean into that and figure out what to do because complaining isn't a strategy.

— Jeff Bezos